Yes, we create bespoke orders based on requests from clients. You may provide us with a design brief by sending us sample photos, sketches, or links. You can also select the colour and fabric you want from our swatch cards, and we'll create the drawing for you based on those choices. Our team of skilled artisans will then begin crafting your custom piece with precision and care.

Estimated total timelines vary by product: Gurkha pants typically take 4–7 days; suits 6–9 days; embroidered blazers 8–17 days; and Country Western suits or Rococo pieces 10–17 days. These are estimates rather than guarantees and may vary by destination, order details, weekends, holidays or peak periods. We will confirm the expected timeline after receiving the required measurements and design details.

Many garments are made to order or personalized, so cancellation may not be possible once an order is confirmed. Please review our Returns & Refunds policy before purchase. If an item arrives damaged or incorrect, or you have a return or refund question, email hi@bespokepoint.com before sending anything back. If a return is approved, our team will confirm the correct return address and instructions.

We use the measurements you provide to make your garment, so careful measuring is important. Fit may still vary with body shape, posture, garment design and measurement errors. Please follow the measurement guide and contact us about any unclear measurement or fit requirement before placing your order.